How to Transform Rejections Into Success
The best insurance agents understand that rejection is a part of the job and that a “no” is often followed by a “yes” later on. After being told no, good insurance agents do not waste leads. They devise a long-term strategy to win over that client. Here’s more information on how insurance agents deal with rejection:
- They do not take rejection personally. Nothing about selling insurance is personal, so don’t let a bad rejection ruin your day or prevent you from calling another lead right away.
- They do not consider rejection a failure. The truth may be that your customer needs a discount because the price is too high or a reminder when their subscription is up for renewal. Whatever the reason they chose not to purchase, you cannot make your next call while still feeling inadequate.
- They learn from rejection. In some cases, they even enquire as to the reason for the potential customer’s disinterest. Regardless of the approach you take, it’s a good idea to ascertain the cause of your rejections in order to change the course of events. A productive discussion with a lead account manager may involve adjusting filters to prevent receiving the same group of customers who say no.